A project from Hillerød Municipality in Denmark shows that the implementation of the VENDLET for moving and handling can improve the employees’ work health and safety and at the same time increase the quality of care for clients.
The project explored how the VENDLET, could streamline the employees’ workflows, create better workplace health and safety and reduce workplace injuries, while at the same time increase the quality of care for the client. The results have now been implemented at the five care homes in the municipality.
The implementation of VENDLET was never intended to cut costs but an added bonus found at the conclusion of the study. Maria Westh Bernburg, Physiotherapist and Area Manager in one of the care homes, who has been a part of the project commented: “The numbers tell us that, in the future, there will be fewer and fewer employees in the care sector but more and more clients over the age of 80. This means that we cannot just hire more employees to solve that task because there aren’t any. So, the goal of the project was more so to find a way to support the care given by our employees, so this was not about saving money, but about finding technology that can increase efficiency.”
The municipality’s transfer policy, states that there must be two employees present in transfer situations unless otherwise described by a therapist. “The VENDLET was investigated as a means of improving employees’ workflows, requiring two carers in transfer situations means time lost waiting for a colleague,” says Maria and continues “The project was not about cutting down on employees, but about finding out how technology can free up time for the relational and interpersonal care.”
Improving the quality of care for clients was also one of the purposes of the project. It sometimes happens that the relational care between client and caregivers is neglected when there are two caregivers performing a task. This is because the caregivers tend to rely on each other rather than focusing on the interpersonal contact with the client.
After the project, the clients experienced a clear improvement. The way the staff works with them is improved by the technology and there are also clear improvements in the relations between the patient and the staff. This is because, it becomes easier to establish a personal connection when the caregiver and client are one on one.
“As part of the project, the employees have seen that implementing an assistive living aid that makes it possible to be one on one with the client, has meant tremendously much for the relationship between the caregivers and the people we are here for,” says Maria, who also emphasizes that the residents of the care home have been happy with the new aids.
Fewer injuries among the staff
In addition to the increased quality of care, the number of work injuries was also reduced dramatically. In fact, they have not yet had any work injuries related to moving and handling since implementing VENDLET: ”In January we talked about 2018 being the year without work injuries, and what we can see is that implementing the VENDLET in transfer situations has meant that there are fewer injuries among the staff. And we haven’t had one reported work injury on transfers this year,” says Maria.
Particularly related to moving and handling in bed the care home has seen great improvements: ”Where we used to push and pull we have seen a huge improvement in implementing technology,” says Maria. Furthermore, it has also been in transfers from the sitting position on the bed to the toilet, which has led to most improvements for the staff.
VENDLET requested by staff
At the care home in Hillerød, they have been really happy with the VENDLET. “The technologies that are easy to use from day one, that are intuitive, are also the ones that are in demand,” Maria says. “What we can see, when it comes to VENDLET, is that the transfers aren’t so heavy and bothersome for the staff, but also that the clients get smoother and gentler care,” she says.
And the employees are also happy with the system:” It is apparent that we have to implement an aid when the staff repeatedly ask if they can have a VENDLET. It is easy to learn how to use it and it facilitates those heavy transfers we have during a work day,” says Maria and continues: “Many employees, once they have worked with VENDLET will inquire about using the technology again.”
For future practices, the project will also carry significance. The care home must constantly evaluate and assess moving and handling situations to see if it is possible to go from two carers to one carer.
Watch the interview with Maria Westh Bernburg in the video below:
If you would like to find out more about the VENDLET or other aids specific to the healthcare industry. Our team is happy to answer any questions you may have.